Privacy Policy
Medsur Hotels
Benefits of booking on our website
*Provided that the offer is correct, with the same booking and cancellation terms as on medsur-hoteles.com, and with no additional booking fees added at the end.
Filling out all the personal data provided in the questionnaires on the website is completely voluntary, but necessary for the fluidity and agility of the relationship with Mediterraneo Sur, S.L.. The data will be included in automated files, which will be intended to fulfill the purpose of Mediterraneo Sur, S.L., and will be treated confidentially both by Mediterraneo Sur, S.L. and by those entities that intervene in accordance with the purpose and object of the query. If the internet user does not consider the inclusion of their data in these files or its subsequent IT processing, the query cannot be carried out. The internet user may contact Mediterraneo Sur, S.L. to request the consultation, rectification, or cancellation of the provided data. The internet user may expressly authorize, or not, that the data may be kept and used by Mediterraneo Sur, S.L. to offer other services and products.
Club Medsur
Summary: Membership in Club Medsur is completely free, with no registration, monthly, or subscription fees. The entity will process your data to manage your joining as a member of Club Medsur and allow you to benefit from the advantages, offers, and special conditions offered to members of the Club.
Purpose and legal basis for data processing
Data subject to processing: We will process the personal data you provided us during the booking process and upon accepting the terms and conditions of Club Medsur, necessary to formalize and manage your membership in the Club.
Purpose of processing: Managing your personal data for your incorporation as a member of our Club Medsur and allowing you to benefit from the offers, promotions, advantages, and better conditions available to Club members in the establishments of the Medsur Hoteles group.
The collected data will be processed under a joint data controller regime by the operating entities of the establishments attached to the Medsur Hoteles group detailed below, for the purpose of managing your joining as a member of Club Medsur and allowing you to enjoy the associated advantages in any of our establishments:
| HOTEL | |
|---|---|
| ALONE | MEDITERRANEO SUR, S.L. |
| TROPIC RELAX | SURMEZAIN, S.L. |
| LA RAPITA | PLAYA DELICIAS, S.L. |
| NATURA PARK | PLAYA ANCHA, S.L. |
Likewise, we inform you that your personal data will be communicated and shared among the aforementioned hotel and/or catering establishments of Medsur Hoteles, this communication being necessary so that you can qualify for and enjoy the benefits, offers, and special conditions in any of the group’s hotels, regardless of which one you originally registered in.
Automated decisions: Profile segmentation is not performed, nor are automated decisions made.
How long will we keep your data? The data will be processed as long as you remain part of our Club Medsur. If you decide to unsubscribe as a member of the Club, your data will be deleted, except for those that must be kept during the legally established periods, and you will no longer be able to benefit from the conditions and advantages associated with Club membership.
Legal basis of processing: The legal basis for processing your data is the unequivocal consent you express by accepting the terms and conditions of Club Medsur and requesting your membership to it.
Obligation to provide data and consequences of not providing it: The requested data is necessary to manage your membership in Club Medsur. In case of not providing it or not accepting the terms and conditions of the Club, you will not be able to join the Club or benefit from the advantages and special conditions associated with your membership.
Source of data: The data subject themselves.